Silverpine Game Studio
Insadong-gil 55, Jongno-gu
Seoul 03146, South Korea
Phone: +82233930296
Email: info@sil-ver-pine.com
Privacy Policy
Last updated: November 18, 2025
At Silverpine Game Studio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We are committed to transparency and ensuring your data is handled with care and respect.
By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you interact with our website:
- Contact information including name and email address when you submit forms
- Project details and messages you share through our contact forms
- Communication preferences and any other information you choose to provide
- Feedback, questions, or inquiries you send to us
Automatically Collected Information
When you visit our website, certain information is collected automatically:
- Device information such as IP address, browser type, and operating system
- Usage data including pages visited, time spent on pages, and navigation patterns
- Referral sources and exit pages
- Cookie data and similar tracking technologies (see our Cookie Policy for details)
- Technical information about your device and internet connection
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific data processing activities
- Contract Performance: When processing is necessary to fulfill our services to you
- Legitimate Interests: When we have legitimate business interests that do not override your privacy rights
- Legal Obligations: When we must comply with legal or regulatory requirements
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery and Communication
To respond to your inquiries, provide information about our services, process project requests, and maintain communication regarding your projects or interests.
Website Improvement
To analyze how visitors use our website, identify areas for improvement, enhance user experience, and develop new features or services based on user behavior and feedback.
Marketing and Analytics
To send relevant information about our services, measure the effectiveness of our marketing campaigns, and understand our audience better (only with your consent where required).
Security and Fraud Prevention
To protect our website from malicious activities, prevent unauthorized access, detect and prevent fraud, and maintain the security of our systems and users.
Legal Compliance
To comply with legal obligations, respond to lawful requests from authorities, enforce our terms and conditions, and protect our rights and the rights of others.
Data Sharing and Third Parties
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our website and providing services. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your data.
- Analytics Partners: We use analytics services such as Google Analytics to understand website usage. These services may collect information about your online activities over time and across different websites.
- Legal Requirements: We may disclose information when required by law, in response to legal processes, to protect our rights, or to investigate potential violations of our terms.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption: We use industry-standard encryption protocols to protect data in transit and at rest. Sensitive information is encrypted using secure technologies.
Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions. We maintain strict access control policies and procedures.
Regular Monitoring: We continuously monitor our systems for potential vulnerabilities and security incidents. Our security practices are regularly reviewed and updated.
Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
Breach Notification: In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable laws.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format.
Right to Rectification
If you believe any information we hold about you is inaccurate or incomplete, you have the right to request corrections.
Right to Erasure
You can request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes it was collected.
Right to Data Portability
You have the right to receive your personal data in a portable format and transmit it to another service provider where technically feasible.
Right to Object
You can object to our processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
Right to Withdraw Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Use privacy-focused browser extensions or tools to limit data collection
- Browse our website without creating an account or providing personal information
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly and confirm when your data has been removed from our systems.
International Data Transfers
Our business is based in South Korea, and we primarily process data within this jurisdiction. However, some of our service providers may be located in other countries. When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
These safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms. You have the right to obtain information about the safeguards we use for international transfers.
Children's Privacy
Our website and services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe we have collected information from a child, please contact us immediately. We will take steps to delete such information from our systems as quickly as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes indicates your acceptance of the updated policy. If you disagree with changes, please discontinue use of our services.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@sil-ver-pine.com
Phone: +82233930296
Address: 263 Jangchungdan-ro, Jung District, Seoul, Korea
We will respond to your inquiry as promptly as possible, typically within 30 days. If your inquiry is complex or requires additional information, we may need more time but will keep you informed of our progress.